The People behind the scene
IEVC Leadership and Standards Council
Standards and oversight designed to protect the integrity of the VEVC designation.
Floyd Palmer
Chair, IVEC Standards Council
Floyd serves as Chair of the IEVC Standards Council and brings more than four decades of operational and technical leadership from both military and private-sector environments. A retired U.S. Navy Senior Chief with 23 years of service, he is known for building disciplined, standards-driven systems and maintaining high-performance teams under complex conditions. Post-service, he led long-term manufacturing operations and continuous improvement initiatives, applying Lean Six Sigma rigor to preserve quality, safety, and consistency.
The IVEC Standards Council
The IEVC Standards Council oversees the development and stewardship of ethical standards, training requirements, and verification criteria.
The Council is currently being established, with initial standards authored and stewarded by the Chief Council Officer.
Andrea James
IVEC Program Operations
Andrea is a U.S. Navy veteran with a career rooted in human-centered work, including HR, employee onboarding, and people operations. She leads recruitment, training coordination, and onboarding for IEVC participants, working closely with the IEVC Standards Council to support verification readiness and sign-off. Her focus is on clear processes, consistent experience, and responsible program execution.
Gerald Palmer
Founder & CEO
Gerald is the operations leader of IEVC and and founder of CloudCouch.org, bringing deep experience building and scaling telehealth and service operations with a people-first, systems-driven approach.
About Our Verification
★★★★★
As virtual companionship continues to grow, the field remains relatively new, with limited shared definitions or widely adopted verification standards. We believe this moment requires thoughtful structure: clear expectations, ethical guardrails, and a verification process that supports transparency for both companions and the organizations that work with them. Our framework is designed to help mature the field responsibly, prioritizing trust, boundaries, and professionalism.
Our organization is dedicated to providing a robust framework for the verification of Verified Virtual Companions (VVC). We ensure that all applicants meet the highest standards of professionalism and ethical conduct. Through our rigorous credentialing process, we aim to uphold the integrity of virtual companionship services. Our commitment to transparency and accountability is paramount, as we strive to support both applicants and organizations in understanding the standards and verification processes involved. We invite you to explore our resources and learn more about how we can assist you in achieving your verification goals.
Visit: VEVC Standards Page
Pros of Certification
+ Enhances professional credibility and trustworthiness in the virtual companionship field.
+ Provides a clear framework for standards compliance and ethical practices.
+ Facilitates networking opportunities with other certified professionals and organizations.
Cons of Certification
– The certification process may require a significant time investment for applicants.
– Ongoing compliance and renewal may incur additional costs and responsibilities.